Privacy and Cookie Policy

This Privacy and Cookie Policy describes how LA Heat Southern Ltd. collects, uses and protects information that you give us when you use this website.

How we use and protect information we gather?

We are committed to ensuring that your privacy and personal information is protected and that we comply with the Data Protection Act at all times.

We will use your e-mail address solely to provide timely information about LA Heat Southern Ltd. We may require information from you to understand your needs and provide you with a better service.

Where personal data is voluntarily provided through e-mail or electronic forms this data will only be used for the purpose it was provided and will not be given or sold to any third parties unless legally required to do so. Any email addresses you provide will be used to send you an acknowledgement or contact you if we need any more information.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send confidential or private information to us by email, doing so is at your own risk.

Use of cookies

A cookie is a very small encoded text document. When you visit a website that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Cookies provide a number of functions in order to make websites work effectively. There are different types of cookies, some are necessary for you to navigate around the website and use its features, some collect information about how you use the website to help improve the way the website works. Others store personal settings or preferences such as login details so you don’t have to keep entering the same information. Generally cookies are beneficial, making your interaction with websites easier.

A website can only access information about the cookie, it cannot access any other information on your computer.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

EU Directive on Cookies

At the time of writing this policy, the EU Directive requires that a person shall not store or gain access to information stored, in the terminal equipment of a user unless the user

(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and

(b) has given his or her consent.

For web technology in the UK, this implicates web and mobile sites that use cookies or similar local data storage; where consent for the use of cookies must be sought from the end user; and critically if that consent is not given the web or mobile site should not persist in the use of cookies.

In the UK the Information Commissioner is the regulatory body responsible for enforcing this Directive. For more information visit them at http://ico.org.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies


Clear and comprehensive information

The Information Commissioner advises that the end user must have access to information on what cookies are being set on a site, and what those cookies are doing.

We use a number of different cookies on our site. Our document “Cookies Used on the LA Heat Southern Ltd. Website describes the cookies we use on this site.


Consent

The Information Commissioner advises that clients must obtain consent to store a cookie on a user or subscribers device.

We currently operate an ‘implied consent’ policy which means that we assume you are happy with the usage of cookies on our website.

If you are not happy, then you can apply controls against the use of cookies on this website or delete them after having visited this site. Most web browsers automatically accept cookies but you can alter your browser settings to prevent automatic acceptance or you can manually delete your cookie history whenever you wish.

For further guidance and how to control or delete cookies we recommend you visit http://www.aboutcookies.org

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy and Cookie Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy and Cookie Policy in a manner that is materially inconsistent with this Privacy and Cookie Policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

July 2014